FAQ
How much is shipping?
That verys slightly on the size of the product your are ordering. Our smaller packaged items ship for as low as $5.00 CAD Our larger products (eg. Duffle Bag, Backpack, Apron) ship for about $15.00 CAD
But remember! All orders over $100CAD ship for free! And that includes a tracking number
Where is my tracking?
In order for us to offer the most affordable shipping rates possible. Our "General Shipping" does not include tracking. If you did not "Add Tracking" or upgrade your shipping profile. There will be no tracking for your order.
When will my order arrive?
Good question, but these days that can be hard to predict. If you selected our "general shipping" method, here are some estimated time frames
- Canada 2-9 Business Days
- United States 5-15 Business days
- International 10-30 Business day
Do you ship internationally?
Yes, we ship world wide!
Is it possible too rush my order?
Yes! if you are ordering on a tight time-line. Simply upgrade your shipping to "Express" that will do two things
- Get you the fastest shipping option possible
- Let us know that we gotta get your order out the door ASAP
What is Vegetable Tanned Leather?
Learn about the leather we use here
What is Waxed Canvas?
Learn about Waxed Canvas here
What is your return policy?
You can read our official return policy here
However, if for any reason you are not 100% happy with your order. Please let us know. We promise to do our absolute best to make things right